
Audience research
Part of A practical guide to audience research for travel creator campaigns
Seven travel creator campaigns survey tools compared for UK teams
A practical comparison of seven survey tools UK tourism teams use for travel creator campaigns audience research, covering cost, panel quality and buying.
What to take away
- Most teams shortlist survey platforms before deciding what they need to learn, then pay for unused features.
- Free tiers suit polls of your own audience; paid panels supply a sample you did not choose, which is the point.
- Creator feedback needs only a form tool at roughly £0 to £30 a month; population-level travel data needs panel credits.
- Check consent and data location before collecting anything from EU travellers.
- For a handful of creators, interviews beat surveys; a questionnaire is the wrong instrument for a sample of three.
Why the tool choice usually comes last
Teams compare pricing pages, pick the cheapest that looks professional, and only then work out what to ask. The questionnaire ends up shaped by the tool's templates.
Start with the decision. Are you choosing between three creators, testing a concept, or measuring how a destination is perceived after a trip?
The wider travel creator campaigns audience research guide shows how to turn a campaign question into a research brief. The tool is the last decision.
Seven tools worth comparing
Google Forms. Free, with no panel and basic analysis. Fine for polling your own mailing list or a creator's followers.
Seven survey tools compared
Google Forms
- Cost
- Free
- Panel
- None
- Best for
- Own list
SurveyMonkey
- Cost
- £25-40/mo
- Panel
- Separate
- Best for
- Small team
Qualtrics
- Cost
- Thousands/yr
- Panel
- Enterprise
- Best for
- Complex routing
Prolific
- Cost
- Pay-per-participant
- Panel
- Direct pay
- Best for
- Sample size
Microsoft Forms. Included with many Microsoft 365 business plans, so marginal cost is often zero. Useful when data must stay inside a Microsoft tenancy.
SurveyMonkey. A free tier plus paid plans typically starting around £25 to £40 a month for a small team, with panel costs separate.
Typeform. Pricier than basic form tools but friendlier for respondents. Worth it when completion rate matters more than cost.
Qualtrics. Enterprise pricing, often thousands of pounds a year. Built for complex routing and quota management.
Prolific. Pay-per-participant sampling, with participants paid directly. Costs scale with sample size rather than subscription.
Kantar or similar panel providers. Full-service sampling with quotas by region, age and travel behaviour. The priciest route, but the only defensible sample of the general public.
What each route actually costs
The subscription is rarely the main cost. Panel credits, incentives and staff time usually dwarf it. For example, a team paying £400 a month for a platform licence might spend £2,000 on a representative wave of 1,000 respondents.
Surveying creators is cheaper: incentives matter less and response rates are higher. Surveying travellers abroad adds translation and consent wording.
Set a budget ceiling before requesting quotes, because vendors price to the brief they receive.
Compliance points to check before you buy
Any survey collecting personal data falls under UK data protection rules. Ask where responses are stored, how long they are kept, and whether the vendor uses them itself.
If creators post paid content, the survey is only part of the picture. The ASA guidance on recognising ads in social media explains how commercial relationships must be labelled, which matters when you ask followers to recall a post.
Cross-border campaigns add another layer. The European Commission's consumer rights and complaints pages cover protections for consumers in EU markets.
Procurement may also want evidence that staff can run paid social alongside the research. LinkedIn Ads certifications are one route to show that capability.
How to run a fair comparison
Pilot with a short survey of 50 responses before committing to an annual plan.
If your sample is a handful of creators, structured conversations will tell you more than any platform: see our travel creator campaigns customer interviews guide.
Glossary
- Panela pre-recruited group of respondents a vendor supplies for a fee.
- Quota samplingfilling a sample to match known proportions of a population.
- Weightingadjusting results so the sample reflects the wider population.
- Incentivepayment or reward given to a respondent.
- Completion ratethe share of people who start a survey and finish it.
Common questions
Can I use a free tool for creator campaign research?
Yes, if you survey your own list or a creator's audience. Free tools cannot give a representative sample of UK travellers.
How many responses do I need?
It depends on the decision. For directional feedback on a concept, 100 to 200 responses is often enough. Market-wide claims need a properly sampled study.
Should I pay creators to complete a survey?
Usually not. Creators you already work with will often respond for free, and paying introduces bias.
Which tool is best for EU respondents?
Whichever vendor can confirm where data is stored and how consent is captured. Check that before comparing prices.



